To start the exchange process for your order, please enter your email address or phone number and the order number below.
How do I exchange?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to exchange.
- You will get a confirmation email with the shipping guidelines once the exchange request is approved
Do you accept returns?
We no longer accept returns, but are happy to accept exchanges:
- They must be in original condition
- For clothing, unwashed and unworn
- In the original packaging
Are there any charges for exchanges?
- There are no charges for processing exchanges.
- Original shipping charges are non-refundable.
- You are responsible for the charges of the return shipping, we will pay for shipping to send the exchange back to you.
How soon will my exchange be sent?
- Once your item is received and inspected, we will send you an email to notify you that we have received your returned item.
- If you are approved, then your exchange will be processed and sent back to you within 3 business days.
If you have any additional questions please email us at firstname.lastname@example.org